Effective Date: 11 March 2026
These Terms & Conditions (“Terms”) govern access to and use of the LeadLift website, order forms, checkout pages, and lead list services (collectively, the “Services”).
LeadLift is a trading name of The Ivy Leaf Group Pty Ltd (“LeadLift”, “we”, “our”, or “us”).
By submitting a targeting brief, placing an order, or using the Services, you agree to these Terms.
LeadLift provides data fulfilment services only. We do not provide legal advice, marketing strategy, campaign management, or guaranteed sales outcomes.
Brief
The targeting instructions submitted by the client, including but not limited to industry, geographic location, job roles, exclusions, and package size.
Deliverables
The lead list compiled by LeadLift and delivered to the client, typically in spreadsheet format such as Google Sheets.
Business Day
A day other than Saturday, Sunday, or public holidays in Victoria, Australia.
Materially Off-Brief
A significant mismatch between the Deliverables and the approved Brief, determined based on objective evidence. For quality claim assessment criteria and exclusions, the definition and rules in the Refund & Remediation Policy apply.
By using the Services you confirm that:
LeadLift provides custom lead list fulfilment services based on the targeting Brief provided by the client.
The Services involve sourcing businesses from public directories and enriching information using third-party data providers.
LeadLift provides the Services on a reasonable efforts basis and cannot guarantee that all data fields will be complete, accurate, or current.
LeadLift compiles data from publicly available sources and third-party enrichment tools.
Business information may change over time and may not always be accurate or complete.
LeadLift does not guarantee:
Clients are responsible for reviewing Deliverables before relying on them for outreach or commercial decisions.
An order is considered accepted when:
LeadLift reserves the right to refuse or cancel orders where necessary due to fraud risk, operational limitations, legal concerns, or breach of these Terms.
Clients are responsible for ensuring that their Brief is:
LeadLift is not responsible for errors caused by incomplete, contradictory, or unclear instructions.
Where clarification is required, fulfilment timelines may be paused until instructions are confirmed.
Typical delivery time is 1–2 Business Days after payment and receipt of a complete Brief.
Delivery timelines are estimates and may vary depending on order complexity, data availability, or operational constraints.
Deliverables are typically provided in digital spreadsheet format.
Clients must review Deliverables promptly upon receipt.
If Deliverables appear Materially Off-Brief, the client must notify LeadLift within 7 calendar days of delivery and provide:
Claims submitted after the review period may not be considered.
If LeadLift determines that Deliverables are Materially Off-Brief, the sole remedy will be:
Except where required by Australian Consumer Law, this replacement is the exclusive remedy for quality disputes.
LeadLift provides data only.
We do not guarantee:
Campaign performance depends on factors outside our control including messaging quality, offer strength, sender reputation, and timing.
Pricing is displayed at checkout and may change for future orders.
Unless otherwise agreed in writing, payment must be made in full before fulfilment begins.
Clients are responsible for any applicable taxes, duties, or financial obligations associated with their use of Deliverables.
Clients are responsible for ensuring that their use of Deliverables complies with all applicable laws and regulations, including those relating to privacy, marketing communications, and anti-spam legislation.
Deliverables must not be used for unlawful, deceptive, harassing, or fraudulent activities.
All intellectual property associated with LeadLift’s systems, workflows, processes, templates, and website content remains the property of LeadLift or its licensors.
Upon full payment, the client receives a limited, non-exclusive, non-transferable licence to use Deliverables for internal sales and business development purposes.
Deliverables may not be:
LeadLift relies on third-party providers for payment processing, hosting, infrastructure, analytics, and data enrichment.
We are not responsible for interruptions, delays, or failures caused by third-party providers.
LeadLift may suspend or terminate access to the Services if we reasonably believe that:
Each party agrees to protect confidential information received from the other party and use it only for purposes related to the Services, except where disclosure is required by law.
Clients agree to indemnify and hold harmless LeadLift, its directors, employees, and contractors from any claims, losses, or liabilities arising from:
Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law (ACL).
To the maximum extent permitted by law:
LeadLift will not be responsible for delays or failures caused by events outside reasonable control, including infrastructure outages, cyber incidents, regulatory changes, or natural disasters.
Before commencing legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for at least 14 days after written notice.
These Terms are governed by the laws of Victoria, Australia.
The parties submit to the jurisdiction of the courts of Victoria and the Commonwealth of Australia.
LeadLift may update these Terms periodically. Updated versions apply to future orders and continued use of the Services after publication.
These Terms should be read together with our Privacy Policy, Refund & Remediation Policy, Acceptable Use & Outreach Compliance Policy, and Data Accuracy Disclaimer. If there is any inconsistency, these Terms prevail, except that the Refund & Remediation Policy governs quality claim procedures, windows, and remedies.
Commercial or legal enquiries: